State Farm® Insurance Agent Nick Javins

"We worked with Zach Pinkston, and it was an amazing experience. He was incredibly thorough, kind, and helpful throughout the entire process. I would recommend to anyone I know to work with him if you ever need Home or Auto insurance. Thank you, Zach!"

"Zach was amazing! I did my auto insurance with him. He has been consistent with following up till I got my license and he was really cordial and sincere in communication. Really loved the experience !"

"I recently experienced my first collision thanks to the February snows, and I can't thank the folks at Nick Javins State Farm in Blacksburg enough for quickly and kindly helping me through the claims process. Both Nick and Nicole answered my questions, provided great guidance, displayed empathy, and made me feel like a priority in the process. I don't live in Blacksburg anymore, but this is one team that I will be sticking with no matter where I live. Thank you!"

"Had an amazing experience working with Zach resolving an issue for my elderly mother. The best part of the whole process and the most admirable was that Zach did this just out of pure “doing the right thing”. My elderly mother had insurance there for a long time. She sold her house and somehow the process didn’t get her insurance cancelled. Zach a year later reviewing the file and realized there was a let down by a different third party not cancelling her home insurance. It had been paid by escrow so nobody noticed but Zach. Long story short Zach, representing Nick and State Farm, determined to do the right thing for my mother someone he had never met in his life went in a multiple day process with many phone calls and gathering of documents to get State Farm to rightfully refund the premium paid. Zach and State Farm could have very easily just ignored and kept the money. Within a few days Zach had gathered everything and worked with State Farm to refund the money to my mother. Kudos to State Farm, agent Nick Jarvis and especially Zach for refunding the prepaid premium. In the world we live in working with a company that has partners like Zach and Nick who strive to do the right thing for customers just because it’s right is very welcome and not very common. Nice job Zach"

"Amazing Customer Service!"

"I spoke with Nicole, and she was very friendly and helpful. She clearly explained the steps involved in my insurance process, making sure I understood everything. Her guidance made the process much easier to navigate."

"I recently had the pleasure of working with Nikki, and I couldn’t be more impressed with the service I received. From the moment I reached out, they were incredibly responsive, patient, and thorough in answering all of my questions. They made the entire process seamless and stress-free, explaining everything in detail so I felt completely confident with my choices. What stood out the most was their dedication to ensuring I got the best coverage at the best price, without any unnecessary upselling. They walked me through each step, helped me cancel my old policy without issue, and made sure there were no gaps in my coverage. I highly recommend Nikki to anyone looking for an insurance agent who truly goes above and beyond. It was a fantastic experience, and I’m so grateful for all of their help!"

"Just got an auto insurance with State Farm! Zach was super helpful, understanding and was very thorough! Thank you!"

"Zach was exceptionally helpful who made the process of finding car insurance straightforward and stress-free. As a student, I appreciated how patient he was in explaining different coverage options and available discounts. He took the time to understand my specific needs and budget, walking me through various insurance plans with clear, detailed explanations. Zach's knowledge and helpful approach made me feel confident in my insurance choice. I would highly recommend him to anyone looking for personalized and thorough car insurance guidance"

"Talked with Nicole. She was very friendly and helpful in explaining the steps involved."

"At some point last year, StateFarm changed their website and I couldn't pay online using my acct or policy# any more. I tried to create an account online, but their website did not like my email address for some reason. I called Nick's office and lamented to Teresa, who took up the gauntet, made some calls on my behalf, and wrote back the next day with an action plan that worked flawlessly. So kudos to Teresa! Bravo Zulu ! -deep"

"Nick is so helpful and thorough while not being pushy. We discussed a lot of very customized options for my situation and are making plans for the future when I am moving, buying property and such. I am very happy with my experience and excited to continue working with Nick Javins!"

"Very friendly and informative"

"Nicole's efficient and fast work is super recommended!"

"Nick is very easy to talk to and work with. I would recomend him to anyone."

"Worked with Zach. Good guy. Had a great experience."

"I worked with Zach and can't say enough good things about my experience. He was kind, professional, personable, and understanding. I've never had someone in insurance take the time to explain how each item works and walk me through each coverage step by step. The customer service was beyond exceptional and Zach also managed to save me over $1000 annually when I switched from GEICO. Highly recommend!"

"Zach Pinkston was so patient and dedicated to trying to help us get the best quote while being sure we are properly insured. He followed through EVERY time he said he would get back in touch with us."

"Excellent service and I felt a good connection on a human level and a professional level. I've been with Geico for 10 years and never felt the level of empowerment I have now. The best part is the in person experience that comes with it."

"Nikkie and Zach were both incredibly helpful and were able to create the plan to match my needs!!"

"I reached out to Zach at this office as we had just moved to the area. I was attempting to get ahold of another agent but they never answered any calls or returned any messages. Zach even attempted to reach this agent for me with no luck. I desperately needed the insurance squared away for a DMV appointment the next day and not only did this office get us insured before the deadline but they have even followed up with us to ensure we get our additional discounts like Drive Safe and Save. Zach and Nick are agents who care about the insurance holder and I am happy to have found them when I did! We will continue to use their services for as long as we are in the area."

"Zach was extremely informative, helpful, and kind. I got a great quote with zero trouble!"

"I recently joined State Farm (car insurance)! Zach was very helpful, helping me secure the best possible rate while considering my needs and offering reasonable recommendations."

"I loved the attention to detail this company has given us. I used their rental policy and now my brother is using their policy and I love it so much. I got helped out by Travis today and he was the absolute best. A gem of a many to say the least. USE THEM!!!!!!! don’t rely on a big outfit over them- I’ve made that mistake before and will never go back !!!"

"Zach helped me with my policies with the urgency sense and even reduced my premium quote from another agent. He truly cares about customers! I would highly recommend this agent in Blacksburg VA!"