State Farm® Insurance Agent Nick Javins

"I would not recommend purchasing insurance through State Farm at this local agency if you have the chance. Teresa Bolger has been rude, unhelpful, and provided the absolute worst customer service I have ever experienced. It took an entire month for this agency to put the correct vehicle on my insurance, I was provided with information via phone that contradicted information I received via email, and I have had to waste many lunch breaks on the phone with Teresa only to be spoken to as if I have not been a loyal customer for years. I truly recommend seeking a different agent, like Lesley Owens office in Roanoke if you are really interested in State Farm as a carrier. They have helped me far more than Teresa ever attempted to."

"The Nick Javins State Farm office is hands down the greatest experience I have ever had with an insurance agent! After switching over insurance agents, the office called to setup a scheduled time to come and meet with Nick in person- just to get to know us and for us to get to know him! Afterwards, we made a few minor changes to our policies. Janice Hodge (whom we have been with for years!) was wonderful as always in helping us make the necessary decisions and update our policies. I even received a crack in my windshield on my way home from their office, but a quick phone call & the repair was scheduled the next day. By the second day, I had a brand new windshield! Nick & his team are top notch and I wouldn't dream of going anywhere else for all my insurance needs!"

"I had been debating whether or not to use a SLIGHTLY cheaper online car insurance company. When I read other people's reviews about Javins, I decided to call. The office manager is friendly & knowledgeable. The agents I spoke with are polite & extremely helpful. I chose Javins as it's a local business and are quick to address my questions. Customer service at it's best!"

"Zach was very informative and knowledgeable about my current insurance and the coverage he was offering. He went into great detail helping me to understand what I was signing up for. Very courteous, helpful, and a true professional. Great asset to State Farm. Thanks again Zach!"

"We have been with USAA for approx 25 years, always thought we were getting the biggest bang for our buck until we talked to Zach with State Farm. He put together a quick quote for both our homeowners insurance and auto policies, identical to our current policies, and found out that we were paying way too much. By switching we will be saving over 1500 per year! The switch to State Farm was quick and easy. Zach handled everything with the utmost professionalism. Thank you Zach and State Farm for making this transition so easy!! Danielle"

"Janice is a superb professional and was on top of providing me the best options for my damaged vehicle’s consideration. Also, I greatly appreciated Katrena’s experience and knowledge that helped guide my situation. What a team for best processes that are fast, efficient, and very effective. Big smiles and big thanks! (5-stars)"

"Ms. Janice Hodge is such a fantastic agent. I have been in two car accidents and through both of those stressful experiences, Ms. Janice was there to help every step of the way. Through her I felt informed, guided and relieved through the whole process. Her expertise, kindness and willingness to go the extra mile for her insured clients is the "good neighbor" personality I hoped of State Farm. I strongly recommend her and the Nick Javins State Farm branch with full confidence."